NAVIGATION
PAYROLL AND HR
ENTERPRISE SOLUTIONS
TECHNICAL SERVICES
PRODUCTS
TESTING AND TRAINING
CONTACT US

TEL: (671) 647-0220

FAX: (671) 647-0800

ADDRESS:

335 S MARINE CORPS DR

TAMUNING, GU 96913

HOURS:

MON - FRI: 8AM TO 5PM

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Installation and Support

Tech Support

Our Installation and Support contracts provide our customers an affordable means to have a team of certified professionals available to manage their IT resources. Our rates are affordable and our contracts can be tailored to meet your specific needs.

Installation and service contract offerings include:

Our contracts can be further tailored depending on the coverage and response time required:

We have a Help Desk established that will track service requests to closure and will escalate work orders if contracted response times are not met.

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Computer Help Desk

Tech Support

To contact our Computer Help Desk:

Business Hours:

(671) 647-0220. As soon as you hear the auto attendant, press 1 for the Computer Help Desk.

After-Hours Support (only companies with Maintenance contracts):

(671) 647-0220. As soon as you hear the auto attendant, press 8 for the after-hours emergency number. The on-duty technician will be paged.

When calling for assistance, or dropping off a machine for warranty or repair service, please request for a Work Order number. You can use this work order number to check on the status of your problem or request. Also, if your work order is not completed within the prescribed timeframe, the work order is automatically escalated to upper management. This insures your problem is handled on a timely basis.

You may request a work order report for your company. These reports will assist you in determining problem areas and where additional staff training may be required.

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ANNOUNCEMENTS

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Working together, we will make 2018 better for all!

Special Annoucement